Delete your account

You can delete your account yourself without contacting support.

How to delete the account

Open Runnin and sign in.
Go to Profile → Profile and security → Privacy and data.
Select Delete account, enter your current password and MFA code if enabled.
Confirm permanent deletion.

Data that is deleted

Your profile, heart-rate zones, training plan and progress, account records and races, feedback, cached Strava activities, Strava connection, sessions and account tokens. Deletion cannot be undone.

Data remaining on the device

Anonymous app data and device-only preferences are not part of your account. Clear the app data or uninstall Runnin to remove them.

Need help?

If you cannot access your account, email contact@runnin.app from its registered address. We may require identity verification before deletion.